Funshare Game

Service issues and trends

Our sales team has rich experience in machinery.Configuration, floor planning and operation management are available The best solution to provide one stop service!

FAQ

"Quality first, reputation first, dedicated service, efficient and quick" business philosophy, by providing customers with high quality, market oriented products and perfect
after-sales service and strong technical support, has won the support and trust of our customers. The company adheres to the principle of integrity, pragmatism, mutual
benefit and win-win. In the future with opportunities and challenges, it will meet the needs of the industry with better products and better services.

Share our happiness, spread our idea, all the staff of the company are willing to work with you hand in hand, create a better tomorrow.

  • After Sales Service

    The service we provide  - we take care of your order

    Punctual delivery time:

    1. We put your order into our tight production schedule, ensure your punctual delivery time.

    2. Shipping notice / insurance to you as soon as your order is shipped.


  • Thechnical support:

    1. If you need simple technical support, we will help you solve it on line or record videos on how to solve it.

    2. If technician needed, we can send technician to your game site (the buyer needs to afford the visa, air tickets, hotel and meal fees)

    3. You are welcome to send your technician to our factory and we will glad to train them for free.


  • Warranty

    1. We respect your feed back after receive the goods.

    2. We provide 12 months warranty after goods arrive. (If extension needed, please contact us!)

    3. We promise all spare parts available in lifetime use.

    4. We respond your complain within 24 Hours.


  • Best Solution for One Stop Service

    1. The customer tells us the site area, the crade of the site, the site type and the investment budget.

    2. According to the information provided by the customer, we will offer machine choosing solution, and then provide the cad floor plan drawing paper.

    3. According to the machine configuration plan and the drawing that we provide, the customer put forward their special ideas, and then craay out more in-depth communication.

    4. Ustomers come to our factory to innestigate or start the order directly.

    5. After the payment, we will provide technician training, advertising design, operation and management suggestion, life time maintenance.

  • Control from production process

    Answer:

    A. The most basic requirement is wiring tidiness in our production process, in case of assembly error to make the machine quality not stable and convenient for customer to find out the failure cause at the same time, we use trunking device normally.

    B. Product using a-level resin refining glass stell, high precision grinding and artificial shape molding, spraying with environmental paint. After baking paint and glass steel process, differs from common simple double glass steel.

    C. Three people becomes an assembly team, assemble each product in batch with high quality and high efficiency, the leader is responsible for supervision.

  • How to deal with the problems appear during the operation of the game center?

    Answer:

    A. We can send a technician to your country to help you solve all the problems and train your technicians;

    B. We provide technical solutions to customers in the form of video, text or online video and phone with our technicians to solve the problems;

    C. We can do a full range of technical training for you or your staff in our company.

  • How to get more in return?

    Answer:

    A. To hold promotions activities: membership recharge promotion, or issue yearly and season card to large recycle the investment funds; recharge coin, present coin activities; by flyer or electronic volume free receive few game token activities; to look for group purchase;

    B. In major holiday and anniveraery to hold the theme of basketball machine, racing, dance game, lottery machine and prize machine activities, seasonal update site design of advertising publicity theme;

    C. Perennial joint Mall or businesses with make promotions activities, brings more clients;

    D. According to site conditions, to figure out a reasonable program of lottery points for prizes.

  • How to reduce the initial investment reduce investment risk?

    Answer: 

    A. Simplify the decoration, use less fiberglass and light box etc. To use more poster or KT Board, etc.

    B. Purchase 70% - 80% equipment first, according to site revenue status and popular machine, then to purchase more this type machines;

    C. Select high revenue of prize machine, lottery machine and high cost - effective machine, less large arcade machines or expensive original machines, only 1 or 2 this machine to upgrade site level and the attract more popularity, purchase the high - end machines in the high season, so you can make the whole site to be attractive.

  • Is Arcade Game Center or FEC (Family Entertainment Center) a profitable business to engage in?

    Answer: Family Entertainment Center and Arcade Center is very hot in United States, UK, Australia and many other developed countries, as arcade games are now a more socially-oriented hangout for all aged people. For these developing countries, such as China, Brazil, Russia, India, South Africa, Middle East and etc., people need more games to relax their high pressure caused by rapid economics development. Take China for example, arcade game sprang up in shopping malls, small "arcade centers" in recent 10 years. It appeared in restaurants, hotels, grocery stores, bars, movie theaters even in small towns almost everywhere.

  • Where should I locate my arcade game center or FEC?

    The primary for a new Arcade Center or FEC is dependent on a high flow of customer traffic and repeat customer visits, so it should be located near high-density, high foot traffic areas near malls, schools, commercial and retail zones, and residential neighborhoods. There is an misunderstanding, even the bus station, train station or air port, there are high flow of passengers, but they always could not have a long time to stay, so these areas is not your target area.

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